How to pass Bitlocker recovery screen and Bitlocker recovery loop?

Updated by Tim to Bitlocker Recovery on February 23th, 2020

Some users have reported in forum posts that they are prompted to enter a Bitlocker recovery key when starting/booting Windows 10/8/7/Surface every time.

Bitlocker recovery screen asks for Bitlocker recovery key

Bitlocker drive encryption software usually should not ask for the Bitlocker recovery key upon PC boot up during normal start-up. Under some curcumstances, it might ask for the Bitlocker recovery key after motherboard hardware changes, a crash or if the program believes the data might be under attack, but it should not happen continuously.

How to solve Bitlocker recovery screen asking for Bitlocker recovery key on login/boot?

Please follow below steps to pass Bitlocker recovery screen or Bitlocker recovery loop:

Solution 1:

Step 1: Start your Windows computer or Surface.

Step 2: Enter Bitlocker recovery key (How/Where to find Bitlocker recovery key?) when seeing Bitlocker recovery screen.

If Bitlocker recovery key is not accepted, go to solution 2.

If you cannot find Bitlocker recovery key, please refer to how to extract recovery key from TPM, but this solution is difficult to operate in our life.

Step 3: Once Windows OS is started, please go to Start -> Control Panel -> Bitlocker Drive Encryption.

Step 4: Click "Suspend protection" option next to the C drive (Or click "Turn off Bitlocker" to disable Bitlocker drive encryption on C drive).

Step 5: A dialog box window will open asking "Do you want to suspend BitLocker protection?", please press the Yes button to confirm.

Step 6: Please wait a few minutes after suspending protection and then click the "Resume protection" option to update Bitlocker TPM.

Step 7: Please click "Change password" to reset the invalid password.

Step 8: Please restart the computer and check if Bitlocker recovery screen persists.

Solution 2:

If you've entered the correct Bitlocker recovery key multiple times, and are still unable to continue past the Bitlocker recovery screen, follow these steps to break out of the Bitlocker recovery loop.

Step 1: On the Bitlocker recovery screen, don't enter your recovery key. Instead, select "Skip this drive".

Step 2: On the next screen, select Troubleshoot.

Step 3: On the Troubleshoot screen, select Advanced options.

Step 4: On the Advanced options screen, select Command prompt.

Step 5: From the WinRE command prompt, manually type the commad: manage-bde -unlock C: -rp recovery password to unlock your drive and press Enter.

If manage-bde failed to unlock this Bitlocker volume, download M3 Data Recovery WinPE edition and create M3 Data Recovery WinPE boot disk to recover lost data from Bitlocker drive.

Step 6: Type the command: manage-bde -protectors -disable C: to suspend the Bitlocker protection.

Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system.

How to recover lost data after Bitlocker recovery screen doesn't accept recovery key?

M3 Data Recovery is a Bitlocker data recovery software which can recover lost data from Bitlocker drive on Windows 10/8/7 and Windows Server 2016/2012/2008/2003.

M3 Data Recovery can recover lost data from failed, corrupted, inaccessible Bitlocker drive; recover lost data from formatted Bitlocker drive; recover lost data from deleted/lost Bitlocker encrypted partition' recover lost data after Bitlocker drive encryption failed, interrupted, etc. after supplying the password or Bitlocker recovery key.

Tutorial to recover lost data from Bitlocker drive:

Step 1: Connect the hard drive to another computer as an external hard drive. If not, please download M3 Data Recovery WinPE edition and create M3 Data Recovery WinPE boot disk to recover lost data.

Step 2: Download, install and launch M3 Data Recovery software on your computer.

Bitlocker data recovery software

Step 3: Select the inaccessible Bitlocker drive and then click Next to continue.

Step 4: Enter the password or 48-digit Bitlocker recovery key and click Ok.

Scan the lost data from Bitlocker drive

Step 5: M3 Data Recovery is decryptiong data from inaccessible Bitlocker drive.

Data recovery from stuck Bitlocker drive

Step 6: After the scan completes, please select the files you need and click Recover to start recovery.

Recover lost data from Bitlocker drive

If you find some recovered files cannot open, please check "Enable brute-force decryption" option to recover them again.

Common Bitlocker recovery error

1. Recovery error. Error recovering disk, A recovery key was not found on this drive. The drive cannot be unlocked.

Bitlocker recovery error: A recovery key was not found on this drive

2. Recovery error. Error recovering disk, the recovery key you typed is not correct. Type it again.

Bitlocker recovery error: The recovery key you typed is not correct

3. Manage-bde failed to unlock volume with the correct password or Bitlocker recovery key.

4. Bitlocker drive doesn't accept correct password or Bitlocker recovery key.

5. Bitlocker encryption on this drive isn't compatible with your version of Windows, try opening the drive using a newer version of Windows.

Bitlocker encryption on this drive isn't compatible with your version of Windows

6. BitLocker drive encryption failed to recover from an abruptly terminated conversion. This could be due to either all conversion logs being corrupted or the media being write-protected.

BitLocker drive encryption failed to recover from an abruptly terminated conversion

7. Bitlocker drive is not accessible, parameter incorrect.

Bitlocker drive is not accessible, parameter is incorrect

8. Bitlocker recovery key or password is not working on Windows 10/8/7.

9. Disk Management shows Bitlocker drive as unknown file system.

When encountering the above Bitlocker recovery error, Bitlocker drive cannot be unlocked so that we cannot access the data stored in Bitlocker drive. In this situation, we have to find a Bitlocker data recovery software to recover lost data from Bitlocker drive.

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