External hard drive not mounting/showing up on Mac, how to recover data and fix it?

Updated by Admin to Mac Data Recovery on April 21st, 2019

Since updating to macOS Sierra, my Seagate 3TB external hard drive is not mounting by macOS High Sierra 10.13/10.12 Sierra. In Disk Utility I cannot do anything but format it which I don't want to do, because there are many important files stored on it, any suggestions to repair unmounted disk or recover data from unmounted external hard drive?

external hard drive not mounting on Mac disk utility

Solution 1: Repair unmounted external hard drive with macOS built-in Disk Utility

Although macOS built-in Disk Utilitiy has the ability to repair unmounted external hard drive, but in some situations, Disk utilily cannot repair this disk. Back up as many of your files as possible, reformat the disk, and restore you backed-up files:

Disk utilily cannot repair external hard drive

In this situation, data recovery from unmounted external hard drive is the best way. After data recovery is done successfully, use the disk utility to reformat the unmounted external hard drive, then the unmounted external hard drive will be working again.

Solution 2: Recover data from external hard drive not mounting on Mac

M3 Mac Data Recovery is a professional Mac data recovery software which can recover data from external hard drive not mouting on Mac computer, recover deleted files even if emptied from trash, recover data from unreadable, formatted, corrupted drive on macOS Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7 and supports APFS, encrypted APFS, HFS, HFS+, exFAT and FAT32 file systems.

Tutorial to recover data from unmounted external hard drive with M3 Data Recovery

Step 1: Download, install and then launch M3 Mac Data Recovery on your Mac computer.

Step 2: Select the volume or external hard drive.

Free Mac data recovery software - M3 Mac Data Recovery

Step 3: M3 Mac Data Recovery is scanning lost data from unmounted external hard drive.

Scan lost data from unmounted external hard drive

Step 4: Select the found files you expect to recover and then click Recover to recover lost data from unmounted external hard drive.

Recover data from unmounted external hard drive on Mac

After data recovery from unmounted external hard drive is successfully done, please try to reformat it, it will be working again after format completes.