Bitlocker keeps asking for recovery key in Windows 10/8/7

Posted by Admin to Bitlocker Data Recovery on January 24th, 2018

There are two cases that Bitlocker keeps asking for recovery key:

Case 1: Bitlocker keeps asking for recovery key on boot Windows 10/8/7

Some users have reported in forum posts that they are prompted to enter a Bitlocker recovery key when starting/booting their Windows 10/8/7 dell, hp or lenovo computers every time.

Bitlocker recovery screen asks for Bitlocker recovery key

Bitlocker drive encryption software usually should not ask for the Bitlocker recovery key upon PC boot up during normal start-up. Under some curcumstances, it might ask for the Bitlocker recovery key after motherboard hardware changes or if the program believes the data might be under attack, but it should not happen continuously.

Case 2: Bitlocker keeps asking for recovery key when unlocking Bitlocker encrypted drive

When I mount and double click the drive, BitLocker wants me to enter a 48-digit Bitlocker recovery key and doesn't ask for a password. Why is that so and how can I enter a password instead?

In this situation, password was erased in Bitlocker metadata, Bitlocker encrypted drive is corrupted or Bitlocker metadata is corrupted. This article will introduce two solutions to solve 'Bitlocker keeps asking for recovery key, instead of the password' issue.

Solution 1: Enter a 48-digit Bitlocker recovery key

48-digit Bitlocker recovery key is stored in a .BEK file as same as following sample:

Bitlocker recovery key

To verify that this is the correct 48-digit Bitlocker recovery key, compare the start of the above identifier with the identifier value displayed on your Bitlocker encrypted volume. If you cannot find Bitlocker recovery key, please refer to How/Where to find Bitlocker recovery key? If Bitlocker doesn't accept correct 48-digit Bitlocker recovery key, please go to solution 2 to recover data from Bitlocker encrypted drive.

If Bitlocker encrypted drive is a system drive, please follow below steps to update Bitlocker TPM:

1) Once Windows OS is started, please go to Start -> Control Panel -> Bitlocker Drive Encryption.

2) Click "Suspend protection" option next to the C drive (Or click "Turn off Bitlocker" to disable Bitlocker drive encryption on C drive).

3) A dialog box window will open asking "Do you want to suspend BitLocker protection?", please press the Yes button to confirm.

4) Please wait a few minutes after suspending protection and then click the "Resume protection" option to update Bitlocker TPM.

If Bitlocker encrypted drive is a data drive, please go to Start -> Control Panel -> Bitlocker Drive Encryption and turn off Bitlocker. After Bitlocker encryption is turned off, please encrypt it again.

Turn off Bitlocker

Solution 2: Bitlocker data recovery software

M3 Bitlocker Recovery is a professional Bitlocker data recovery software which can recover data from formatted, corrupted, failed, inaccessible, unknown, deleted or lost Bitlocker encrypted partition, recover data after Bitlocker drive encryption/decryption failed, stuck, froze, interrupted, hung, etc. as long as we provide the password or 48-digit Bitlocker recovery key.

Recover data from corrupted Bitlocker encrypted drive with M3 Bitlocker Recovery

Step 1: Download, install and launch M3 Bitlocker Recovery on your computer.

Step 2: Select the corrupted Bitlocker encrypted drive and click Next to continue.

Bitlocker data recovery software - M3 Bitlocker Recovery

Step 3: Enter the password or 48-digit Bitlocker recovery key.

Decrypt data from corrupted Bitlocker encrypted drive

Tips: If M3 Bitlocker Recovery doesn't accept correct password or 48-digit Bitlocker recovery key, it means Bitlocker metadata has been completely erased so that there is no way to unlock Bitlocker encrypted drive or decrypt data from Bitlocker encrypted drive.

Step 4: Scan the lost data from corrupted Bitlocker encrypted drive.

Recover data from corrupted Bitlocker encrypted drive

Step 5: After the lost data is found, please select them and click "Recover" to save.