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Solved! Windows Explorer Not Showing Thumbnails (8 Fixes)

Published/Updated on Friday, June 14, 2024

M3 Software author Wilsey Young

Written by

Wilsey Young

English

Summary: This article explains why Windows Explorer not showing thumbnails, it also offers several approaches to help users fix this issue. iBoysoft Data Recovery for Windows is highly recommended for restoring accidentally deleted or lost files on Windows.

Windows Explorer not showing thumbnails

Thumbnail Preview in Windows File Explorer is a humanized design that allows you to easily identify images or video files, saving you time in using other programs to open them up. But sometimes, you may run into Windows Explorer not showing thumbnails, which causes you a lot of trouble when dealing with computer files.

Windows Explorer not showing thumbnails may arise for different reasons, either because of Windows users' operating mistakes or computer system problems. This article begins by explaining why Windows Explorer not showing thumbnails, followed by providing practicable solutions to this issue. You can free download iBoysoft Data Recovery for Windows to rescue your accidentally lost or deleted files on Windows.


Having a basic understanding of Windows File Explorer can improve the user experience on Windows, you can read the article recommended as follows to get more details: Windows File Explorer: What it is and Useful Tips

Solutions to Windows Explorer Not Showing Thumbnails

SolutionApplicable ScenarioDifficulty Level
Restarting File ExplorerThere's an error with File ExplorerEasy
Changing icon size and viewing styleIncorrect preview settings in File ExplorerEasy
Make sure thumbnails are enabledThe thumbnail feature is accidentally disabledEasy
Changing visual effect settingsIncorrect system settingsMedium
Clearing thumbnail cacheInsufficient disk spaceMedium
Restoring File Explorer to defaultIncorrect settings in File ExplorerEasy
Enabling thumbnail via Local Group Policy EditorThe thumbnail feature is not enabledMedium
Run System File CheckerError with system filesEasy

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Why is Windows Explorer not showing thumbnails?

Locating the real cause of the issue can help you find corresponding solutions quickly. Here are some possible reasons of cause File Explorer not showing thumbnails on Windows.

  • The thumbnail is accidentally disabled
  • Incorrect preview or system settings
  • Insufficient disk space
  • Corrupted thumbnail cache files
  • Corrupted photos or images
  • Error with File Explorer
  • Error with system files

Solutions to Windows Explorer not showing thumbnails

Windows Explorer not showing thumbnails is not a big deal on Windows computers, you can keep reading the following content of this article to discover solutions. All step-by-step solutions listed below are implemented in the Windows 10 operating system. If your computer runs Windows 11, those solutions could serve as a great reference.

Restarting File Explorer

Restarting File Explorer is usually enough to fix most issues with icons, navigation panes, tabs, and everything related, and it may help you resolve the thumbnail issue.

  1. Right-click on the taskbar and select “Task Manager”.
  2. Locate the “Windows Explorer”, right-click on it, and click “Restart”.
    restart Windows Explorer in Task Manager

Changing icon size and viewing style

Choosing "Small icons", "List" or "Details" options under the View tab of File Explorer sure lead to Windows Explorer not showing thumbnails, so you need to change the icon size and viewing style of the folder in File Explorer.

  1. Open a folder in File Explorer and click the “View” tab at the top left.
  2. You can select “Extra large icons”, “Large icons”, and “Medium icons” options that can display the file's thumbnail.
  3. “Tiles” and “Content” can also enable the file's thumbnail in the folder. 
    change icon size in File Explorer

Making sure thumbnails are enabled

Windows Explorer not showing thumbnails usually occurs due to the misoperation of Windows users, who may accidentally disable the File Explorer thumbnail in various situations. Making sure the thumbnails are enabled is the one you should try if File Explorer not showing thumbnails.

  1. Open File Explorer.
  2. Click the “View” tab and select the “Options”. 
    enable thumbnails in File Explorer 
  3. Go to the “View” tab and uncheck “Always show icons, never thumbnails”.
  4. Click “Apply” and “OK”. 
    enable thumbnail in File Explorer 

Changing visual effect settings

Windows Explorer not showing thumbnails may be caused by inappropriate visual effect settings on Windows, so changing visual effect settings is worth a try.

  1. Press “Win+S” to open search bar, type “View advanced system settings”, and click the result to open.
  2. Click “Settings” under the “Performance” section.
    change visual effect settings in Windows 10 
  3. Tick the checkbox of “Save taskbar thumbnail previews” and “Show thumbnails instead of icons”.
  4. Click “Apply” and “OK”.
    change visual effect settings in Windows 10 

Clearing thumbnail cache

Piled up thumbnail cache or junk files will sometimes stop the File Explorer from displaying the thumbnails. You can clean the thumbnail cache with the Disk Cleanup tool on Windows to fix Windows Explorer not showing thumbnails.

  1. Open File Explorer and click “This PC” on the left panel.
  2. Right-click on the drive(usually C drive) and choose “Properties”. 
    clean thumbnail cache in File Explorer Windows 10
  3. Click “General” tab and choose “Disk Cleanup”.
  4. Select the “Thumbnails”, “Recycle Bin” or “Temporary files”. Click “OK” to let the cleanup start.
    clean thumbnail cache in File Explorer Windows 10

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Restoring File Explorer to default

Windows Explorer not showing thumbnails may be resulted from improper settings of File Explorer, so if the issue occurs after you made changes to the File Explorer, you can restore File Explorer to default.

  1. Press “Win+S” keys to open search bar, type “File Explorer Options”, and click it to open.
  2. Select the “View” tab and click “Restore Defaults”.
  3. Click “Apply” and “OK”.
    restore file explorer to default on Windows 10 

Enabling thumbnails via Local Group Policy Editor

You can also enable the thumbnail display settings via Local Group Policy Editor on Windows.

  1. Type Win+S keys to open search bar, type “edit group policy”, and click it to open. 
    open Edit group policy on Windows 10 
  2. Navigate to “User Configuration>Administrative Templates>Windows Components>File Explorer”. 
    enable thumbnail in Local Group Policy Editor on Windows 10 
  3. Double-click on “Turn off the display of thumbnails and only displays icons”. 
    enable thumbnail in Local Group Policy Editor on Windows 10 
  4. Select “Disabled”. Click “Apply” and “OK”. 
    enable thumbnail in Local Group Policy Editor on Windows 10 
  5. Close “Local Group Policy Editor” and restart your computer.

Running System File Checker

System file errors may lead to Windows Explorer not showing thumbnails as well. System file checker(SFC) can scan and fix most system file issues, and you can use Command Prompt(cmd) to run SFC.

  1. Press Win+S to open the search bar, type “cmd”, and select “Run as administrator”.
    cmd run as administrator on Windows 10 
  2. Type sfc /scannow in the command window and hit the “Enter” key.
    run System File Checker in cmd on Windows 10 
  3. Check if the thumbnail issue is fixed after the SFC finishes its job.

Bonus Tips: How to recover accidentally deleted or lost files?

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    iBoysoft Data Recovery for Windows 
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    iBoysoft Data Recovery for Windows 
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