Privacy Policy
At M3 Software, your security and privacy is the utmost importance to us. We will only collect your personal information for defined purposes. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. We may share your information only with partners who adhere to M3 Software's commitment to protect your privacy. M3 Software company will not sell your personal information in any manner whatsoever.
As such, M3 Software is committed to ensuring that its customers are informed as to how their personal information will be used and kept secure.
What information do we collect?
M3 Software may collect your personal information which may include your name, address, email address, telephone number, IP address, and credit card details for purchases made through third-party purchase platform.
Please note that M3 Software only collects information necessary to fulfill the purpose for which it is collected. For example, when making a purchase, we may collect your name and email address to deliver the software, and your payment information to process the transaction.
If additional information is required, we will clearly inform you about the data being collected and the purpose for its use. If you choose not to provide the required information, we may not be able to process your order or provide certain services.
How do we collect the information?
There are numbers of different ways that M3 Software receives and collects personal information from you. Ways M3 Software collects personal information from you may include the following:
Cookies
M3 Software uses Google Analytics cookies to help us understand the visitors' experience on our site. Google's privacy policy is available at https://policies.google.com/privacy
M3 Software may also use "cookies" to record your shopping cart contents and user registration information. Cookies can help us identify your preferences, like language and currency.
Communications from You
When you email or write to us you may need to provide us your name, email address or order information in your message.
Technical Support
You may need to provide us personal information (Name, email address or order information) when you telephone or email us to request technical assistance in respect of our products or to request information that you would like to receive relating to our products.
Purchases
If you wish to purchase M3 Software products from our store, we will require sufficient information to complete your purchase including your credit card details, your contact details and an address for shipping.
How does Paddle protect customer information?
M3 Software company uses secure server hosted by Paddle that encrypt all the customer's personal information including name, address, credit card number, credit card expiration date, etc. before it is sent to us. Encryption works to prevent any malicious use of your personal information. Your credit card information is only used for online transaction.
Credit card information in encrypted during the ordering process and is deleted as soon as your order is completed. All other personal information (name, address and product ordered) is held to assist product registration.
About Paddle
All purchases are processed by paddle.com which is a software and SaaS commerce platform. Learn more at https://paddle.com
What are the purposes for M3 Software uses the information?
M3 Software may use your personal information for the following purposes:
Product Registration
Information you provide upon registration will be used to keep a record of your product and will assist M3 Software in providing support to you when you contact us. M3 Software will also use this information to inform you of any upgrades, new products, promotions or other information that may be of interest to you.
Newsletters
We may use your personal information to send you newsletters that provide you with articles and information that we believe may be of interest to you.
Information in Respect of M3 Software Products
It is important for us to receive feedback from our customers in respect of our products and any features they would like to see in future products. As such, we may use your personal information to contact you about our products and to inform you of upgrades, promotions and new products that may be of interest to you.
Internal Analysis
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences and purchasing trends which we may use for marketing purposes and in respect of operations and development.