[Solved] How to find Surface Bitlocker recovery key, unlock Surface's device and then recover data from Bitlocker encrypted Surface's device?
- February 24, 2016
- Posted by Tim
- Bitlocker Recovery
Since the release of the latest Surface revision, problems are continuing to be reported where the Surface will boot into a screen that requests the BitLocker Recovery Key before it can continue. This issue was also reported with the first revision of Surface devices, however, it was not as widely reported as it is now. This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, how to locate this Bitlocker recovery key?
Bitlocker is enabled by default in the Surface Pro 3, Bitlocker recovery key has been automatically saved to OneDrive, so using a working computer connected to the Internet and logging into your Microsoft account can find Bitlocker recovery key.
How to find Surface Bitlocker recovery key in OneDrive and unlock Surface's device??
Step 1: Enter the email which you initially used when the Surface was setup. Log into this website: https://onedrive.live.com
Step 2: If you do not know your password, or if you do not remember the email address, then click the blue link "Can't access your account?" and then follow the wizard to complete the verifying process.
Step 3: Once you get log into Onedrive, then type down this website: https://onedrive.live.com/recoverykey
Step 4: There you will find your solution and you will see something that looks like this:
BitLocker recovery keys
Username you have chosen
Key ID: 5634AB5C
Recovery key: 597795-347886-541236-789456-456789-124567-543216-894567
Step 5: Enter the Recovery Key into your Surface. Then you are done. If you cannot log into Surface after entering the correct Bitlocker recovery key, please remove SSD device from your Surface, then hook it to your Windows or Mac computer as external device and try the following solution:
Solution 1: If you hook Surface's SSD to a Windows computer where Bitlocker is enabled (Such as Windows 8 Professional edition), please try to enter Bitlocker recovery key and see whether the Surface's SSD can be unlocked or not. If not, try solution 2.
Solution 2: If you hook Surface's SSD to a Windows computer, try M3 Bitlocker Recovery.
M3 Bitlocker Recovery is a professional data recovery software for Bitlocker encrypted drive which can recover data from Bitlocker encrypted drive as long as you enter the correct unlock password or Bitlocker recovery key.
Solution 3: If you hook Surface's SSD to a Mac computer, try M3 Mac Bitlocker Loader.
M3 Mac Bitlocker Loader is a Bitlocker read/access tool which allows to read Bitlocker encrypted drive on Mac computer and then copy files out from Bitlocker encrypted drive to Mac computer's hard drive under Mac OSX 10.11/10.10/10.9/10.8/10.7/10.6.
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