How to recover data from dead or broken Surface Pro?

Posted by Tim to Data Recovery Tips on September 22th, 2020

Surface is a series of touchscreen-based personal computers and interactive whiteboards designed and developed by Microsoft, running the Microsoft Windows operating system.

Microsoft has released Surface, Surface 2, Surface 3, Surface Pro, Surface Pro 2, Surface Pro 3, Surface Pro 4, Surface Pro 6, Surface Pro 7, Surface Book, etc.

Like Windows PC, Surface users also would encounter data loss problem. For example, how to get data off broken Surface?

Two solutions to recover data from dead or broken Surface Pro

M3 Data Recovery is a professional data recovery software which provides three recovery modules: Data Recovery, RAW Drive Recovery and BitLocker Recovery to recover lost files from hard drive, external hard drive, USB flash drive, USB stick, memory stick, SD card , etc. in Windows 10/8/7/XP.

M3 Data Recovery also provides a WinPE boot disk which can recover data after computer or Surface crashed, failed, etc.

Solution 1. Recover data from BitLocker encrypted Surface Pro

Step 1: Download M3 Data Recovery WinPE edition.

Step 2: Burn M3 Data Recovery WinPE ISO file to a USB drive with the burning tool, such as Ultraiso, Nero

Step 3: Set the computer to be booted from M3 Data Recovery WinPE boot disk.

Step 4: Boot your computer from M3 Data Recovery WinPE boot disk.

Step 5: Choose BitLocker Recovery module in main interface of M3 Data Recovery.

Choose BitLocker Recovery module in M3 Data Recovery

Step 6: Select the BitLocker encrypted drive.

Step 7: Enter the password or 48-digit BitLocker recovery key and then click OK to unlock BitLocker drive. If it is boot partition, BitLocker recovery key is the only way to decrypt data due to TPM.

Enter the password or 48-digit BitLocker recovery key

Step 8: M3 Data Recovery is scanning lost data from BitLocker drive.

Scan lost data from BitLocker drive

Step 9: After the scan completes, lost files will be listed as below window, then select the files you want to recover and start data recovery from BitLocker drive.

Recover lost data from BitLocker drive

Solution 2. Recover data from Surface Pro (not BitLocker encrypted)

Step 1: Download M3 Data Recovery WinPE edition.

Step 2: Burn M3 Data Recovery WinPE ISO file to a USB drive with the burning tool, such as Ultraiso, Nero

Step 3: Set the computer to be booted from M3 Data Recovery WinPE boot disk.

Step 4: Boot your computer from M3 Data Recovery WinPE boot disk.

Step 5: Choose Data Recovery module in main interface of M3 Data Recovery.

Choose BitLocker Recovery module in M3 Data Recovery

Step 6: Select the drive and click Next to scan the data.

Step 7: After the scan completes, select the files you want to recover and start data recovery from BitLocker drive.