How to fix external hard drive not showing up on Windows 10?

Posted by Tim to Data Recovery Tips on May 14th, 2020

I've been using my external hard drive a lot of times before on my Windows 10, but it doesn't ppear in This PC. Can anyone help?

External hard drive is a cheap way to expand storage space without having to replace the internal hard drive. Just connect it via USB cable and it will show up in Desktop. Then you can save, edit and do whatever you like with it.

However, a lot of users report the issue in Apple or Microsoft support communities about Seagate and WD external hard drive not showing up on Mac or Windows. Under this circumstance, you are unable to access external hard drive. Just remain calm, here are some troubleshooting tips to fix external hard drive not showing up on Windows 10.

How to fix external hard drive not showing up on Windows 10?

1. Check the connection, USB port and USB cable

Even if this solution is foolproof but it turns out to be one of the most efficient solutions, you can simply check it by using another USB port, cable, computer to connect this external hard drive.

2. Check This PC or My Computer in Windows 10

Double click This PC or My Computer on the desktop, you will open This PC or My Computer and then see all storage devices. If your external hard drive is showing up in file explorer but it is not accessible, you need to fix inaccessible external hard drive first.

If your external hard drive is not showing up in file exporer, please go to next check (Disk Management).

3. Check Disk Management in Windows 10

Sometimes, your external hard drive is not showing up on your Windows computer. In this situation, you need to check if it is showing up in Disk Management with following method:

Step 1: Right-click on My Computer/This PC and choose Manage.

Step 2: Expand Storage and choose Disk Management, you will see all storage devices connected to this Windows computer.

If your external hard drive is showing up in Windows Disk Management, but it is not showing up in This PC or My Computer, it means your external hard drive has been corrupted, you need to recover lost data from corrupted hard drive first.

If your external hard drive is not showing up in Windows Disk Management, please go to next check (Device Manager).

4. Check Device Manager in Windows 10

Sometimes, your external hard drive is not showing up in Windows Disk Management. In this situation, you need to check if it is showing up in Device Manager with following method:

Step 1: Right-click on My Computer/This PC and choose Manage.

Step 2: Double click Device Manager and expand Disk drives in the left sidebar, you will see if your external hard drive is showing up.

If your extenral hard drive is showing up in Windows Device Manager but not in Disk Management, your extertal hard drive should has hardware issue so that Windows is unable to recognize it. In this situation, you need to ask for help from a professional.

If your external hard drive is not showing up in Windows Device Manager either, please connect it to another computer and have a check.

5. Ask a specialist for help

If external hard drive is not recognized by device manager and any data recovery software, external hard drive has a hardware issue. In this situation, please send the unrecognized external hard drive to a local data recovery specialist for help.

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