M3 Bitlocker Loader for Mac Online Help

Help Documents

Getting Started

M3 Bitlocker Loader for Mac is a professional Bitlocker encrypted drive unlock software for Mac users, it can help to read and write Windows Vista/7/8/10 Bitlocker protected hard drive, open Bitlocker encrypted USB flash drive, unlock Bitlocker encrypted external hard drive and then export the data to your Mac computer from Bitlocker encrypted drive.

Supported Operating Systems

macOS 10.13 (High Sierra), 10.12 (Sierra‎) and Mac OSX 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion)

Supported file systems

NTFS, FAT16, FAT32 and exFAT file systems.

Supported storage devices

Hard drive, external hard drive, USB drive, flash drive, pen drive, memory card, CF card, etc.

How to install M3 Bitlocker Loader for Mac?

Step 1: Double click the setup file and follow the wizard to install it.

Step 2: Allow system extension to install the component of M3 Bitlocker Loader for Mac if you are using macOS 10.13 High Sierra.

Allow system extension

Open System Preferences > Security & Privacy > General tab as shown in following picture, please click the lock to unlock and then click Allow "System software from developer "Benjamin Fleischer" was blocked from loading".

Mac computer security privacy settings

How to activate M3 Bitlocker Loader for Mac?

Click M3 Bitlocker Loader for Mac menu and select "Activate" or click Activate button on main UI. After that, enter the license key and click Activate.

Activate M3 Bitlocker Loader for Mac

How to use M3 Bitlocker Loader for Mac to unlock Bitlocker encrypted drive?

Step 1: Insert a Bitlocker encrypted drive.

M3 Bitlocker Loader for Mac

Step 2: Select the Bitlocker encrypted drive you want to unlock and then click "Open" icon.

M3 Bitlocker Loader for Mac

Step 3: There are two ways to unlock Bitlocker encrypted drive: File manager and Volume mounter.

M3 Bitlocker Loader for Mac

Enter the password (or 48-digit recovery key) and click "Unlock" to unlock Bitlocker encrypted drive.

Step 4: After unlocking Bitlocker encrypted drive on Mac computer, you can operate Bitlocker encrypted drive as a regular drive, including read, write, edit, delete, etc.

Volume mounter option:

M3 Bitlocker Loader for Mac

File manager option:

M3 Bitlocker Loader for Mac

After completing any operations with M3 Bitlocker Loader for Mac, please click "Lock" icon to lock Bitlocker encrypted drive and then click Eject to safely remove Bitlocker encrypted drive from Mac computer.

Preferences:

General tab - Check for updates automatically; Show program icon in menu bar; Automatically open drive after unlocking; Language setting.

Notification tab - Notify when locking Bitlocker encrypted drive; Notify when ejecting Bitlocker encrypted drive; Notify when unlocking Bitlocker encrypted drive; Notify when detecting Bitlocker encrypted drive.

Advanced tab - Lock Bitlocker encrypted drive on sleep; Automatically unlock drive after password is saved; Default volume mount mode: read-write mode (read-only mode).

How to uninstall M3 Bitlocker Loader for Mac?

Open Application folder and find M3 Bitlocker Loader for Mac, drag it to Trash.

FAQ

1. How to solve error code 1 when using M3 Bitlocker Loader for Mac in macOS 10.13 High Sierra?

This issue is caused by macOS 10.13 High Sierra blocked the component of M3 Bitlocker Loader for Mac, please try this solution to solve it: Open System Preferences > Security & Privacy > General tab as shown in following picture, please click the lock to unlock and then click Allow.

Mac computer security privacy settings

"System software from developer "Benjamin Fleischer" was blocked from loading" option would disappear after 30 minutes, if you don't find it, please unlock Bitlocker encrypted drive again with M3 Bitlocker Loader for Mac, then go to System Preferences > Security & Privacy > General tab and click Allow.

2. Why do I need to enter admin password of my Mac computer when launching M3 Bitlocker Loader for Mac?

According to Apple security rules, M3 Bitlocker Loader for Mac needs you to authorize the root privilege to access the storage devices.

3. M3 Bitlocker Loader crashed or was unexpectedly closed on Mac computer, how to solve it?

Please click M3 Bitlocker Loader on menu bar and then select "Generate Reports", then send the generated reports to support@m3datarecovery.com for further analysis.

If M3 Bitlocker Loader is not launched, please find M3 Bitlocker Loader in Application folder and right click it, select "Show Package Content", then you will see "CrashReporter" in MacOS folder, please run "CrashReporter" and then send the generated reports to support@m3datarecovery.com.

4. When I run M3 Bitlocker Loader and receive the error message: Failed to run M3 Bitlocker Loader, please restart the computer and try again.

The service of M3 Bitlocker Loader was suspended on your Mac computer, please restart your Mac computer and try again.

5. When I plug Bitlocker encrypted drive into Mac computer, it prompts: The disk you inserted was not readable by this computer. There are three buttons: Initialize, Ignore, Eject, how to choose?

Please choose click Ignore button. This is a message poped up by Mac computer. We will improve it in future version.

6. When I run M3 Bitlocker Loader for Mac, I receive warning message: "M3 Bitlocker Loader.app" is damaged and cannot be opened. You should move it to the Trash.

By default, Mac OS X security allows only the apps that are downloaded from the Mac App Store or from Mac certified developers. To fix this error, please open System Preferences -> Security & Privacy -> General tab -> Change the Allow apps downloaded from: option to Anywhere.

7. When I run M3 Bitlocker Loader for Mac, I receive warning message: "M3 Bitlocker Loader.app" cannot be opened because it was not downloaded from the Mac App Store.

It is caused by Mac OS X security settings which allows only the apps that are downloaded from the Mac App Store. To fix this error, please open System Preferences -> Security & Privacy -> General tab -> Change the Allow apps downloaded from: option to Anywhere.

Mac Bitlocker unlock solution